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Phishing scams: Don’t get hooked

By Max Schreiter
Reviewed by
March 30, 2020
5 minutes read

Wave is growing fast, and growth is a good thing for us and our customers. But it also means we’re becoming a bigger target for fraudulent organizations to try and take advantage of. Phishing, online fraud, and other impersonation attempts are ongoing issues that require you to remain vigilant.

Although we can’t control what others do, we want to make sure that we're helping to keep you safe. If and when you do receive a suspicious email, there are a few things you can look out for to protect yourself against a phishing scam.

How can I figure out if it’s a phishing email?

1. Email send domain

One of the simplest ways to check if an email is legitimate is to see the signed-by domain it’s sent from. All our emails are signed by waveapps.com—any other domain here means that email isn’t from Wave.

The signed-by domain as it appears in Gmail (other email clients may look different).

2. Website URL

Frequently, scammers will use a URL that is close to the website that they’re trying to impersonate in order to trick a user into entering login details. If you’re visiting a website and entering your email address and password to log in, make sure to double-check the URL—look for extra letters or misspelled names to make sure you’re on the page that you meant to visit.


3. The lock icon

Our website is fully secure and your browser will display a lock icon when you visit waveapps.com. Always check for this icon to ensure your information is private and secure.


I’m worried I’ve been scammed. How can I fix it?

If you’re worried you’ve been affected by any phishing email, there are two important things you can do right away to help secure your account.

1. Rotate that password

If you ever feel that your account information may have been compromised, please follow these steps to reset your password: Reset your password. If you use the buttons below to sign up or sign in to Wave, that’s good—it means you’re protected by the powers of Google or Yahoo!


Note: If you think you might have exposed your Google or Yahoo! Password by submitting them to a bad page, please follow their respective password reset procedures.

2. Scan your systems

Sometimes phishing campaigns pose a double threat: Not only do they try to steal your login credentials, but they might also try to infect your device with malware. If you click a link in an email and it takes you somewhere you don’t trust, you should run a full scan of your system. If you don’t have any anti-malware protection, there are some great anti-malware tools out there—some paid, some free. Once you download one, it’s very important that you make sure it’s up to date before you run a scan.

I sincerely hope you never have to deal with a phishing email, but if you’ve read this far, you might have already dealt with one. Be proactive—prevention is infinitely less painful than correction. We hope this information helps!

starter
Plan
starter
Plan
$0
pro
Plan
$16USD
$20CAD/mo
Option to accept online payments
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0*
per credit card transaction
for first 10 transactions/mo
Unlimited invoices, estimates, bills
Add your logo and brand colors
Automate late payment reminders
with online payments
Wave mobile app
Unlimited bookkeeping records
Dashboard and reports
Auto-import transactions
Auto-merge transactions
Auto-categorize transactions
Add users
Live-person chat and email support
with any paid add-on
Digitally capture unlimited receipts
additional fee
Payroll
additional fee
additional fee
Hire a bookkeeper
additional fee
additional fee
Option to accept online payments
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0*
per credit card transaction
for first 10 transactions/mo
Unlimited invoices, estimates, bills
Add your logo and brand colors
Automate late payment reminders
with online payments
Wave mobile app
Unlimited bookkeeping records
Dashboard and reports
Auto-import transactions
Auto-merge transactions
Auto-categorize transactions
Add users
Live-person chat and email support
with any paid add-on
Digitally capture unlimited receipts
additional fee
Payroll
additional fee
additional fee
Hire a bookkeeper
additional fee
additional fee
starter
Plan
$0
Legacy businesses
New businesses
pro
Plan
$16USD or
$20CAD/mo
starter
Plan
$0
Legacy businesses
New businesses
pro
Plan
$16USD or
$20CAD/mo
Invoicing + payments
Option to accept online payments
(and create unique links with checkouts)
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0*
per credit card transaction
for first 10 transactions/mo

Send invoices, estimates, and other docs:

  • via links or PDFs
  • automatically, via Wave
with online payments
with online payments
Automate late payment reminders
with online payments
with online payments
Add your logo and brand colors
Remove Wave branding from footers
Add attachments to invoices and estimates (NEW!)
Create reusable message templates (NEW!)
Invoice and estimate in the mobile app
Accounting
Unlimited bookkeeping records
Auto-import bank transactions
Auto-merge and categorize transactions
Add users to your business
businesses already auto-importing bank transactions and/or that already have users added to their businesses as of May 1, 2024
Digitally capture unlimited receipts
with receipts add-on
with receipts add-on
Manage accounting transactions in the mobile app and sync with desktop (NEW!)
with receipts add-on
with receipts add-on
Other Wave features
Dashboard and reports
Live-person chat + email support
with any optional add-on
with any optional add-on
Optional add-ons
Receipts
nothing changes
additional fee
included
Payroll
nothing changes
additional fee
additional fee
Advisors
nothing changes
additional fee
additional fee
Invoicing + payments
Option to accept online payments
(and create unique links with checkouts)
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0.60
per credit card transaction
Starting at
2.9% + $0*
per credit card transaction for first 10 transactions/mo
Send invoices, estimates, and other docs via links or PDFs
Send invoices, estimates, and other docs automatically, via Wave
with online payments
with online payments
Automate late payment reminders
with online payments
with online payments
Add your logo and brand colors
Remove Wave branding from footers
Add attachments to invoices and estimates (NEW!)
Create reusable message templates (coming NEW!)
Invoice and estimate in the mobile app
Accounting
Unlimited bookkeeping records
Auto-import, -merge, and -categorize bank transactions
businesses already auto-importing bank transactions and/or that already have users added to their businesses as of May 1, 2024
Add users to your business
businesses already auto-importing bank transactions and/or that already have users added to their businesses as of May 1, 2024
Digitally capture unlimited receipts
with receipts add-on
with receipts add-on
Manage accounting transactions in the mobile app and sync with desktop (NEW!)
with receipts add-on
with receipts add-on
Other Wave features
Dashboard and reports
Live-person chat + email support
with any optional add-on
with any optional add-on
Optional add-ons
Receipts
nothing changes
additional fee
included
Payroll
nothing changes
additional fee
additional fee
Advisors
nothing changes
additional fee
additional fee

*While subscribed to Wave’s Pro Plan, get 2.9% + $0 (Visa, Mastercard, Discover) and 3.4% + $0 (Amex) per transaction for the first 10 transactions of each month of your subscription, then 2.9% + $0.60 (Visa, Mastercard, Discover) and 3.4% + $0.60 (Amex) per transaction. Discover processing is only available to US customers. See full terms and conditions for the US and Canada. See Wave’s Terms of Service for more information.

By Max Schreiter
Categories:

The information and tips shared on this blog are meant to be used as learning and personal development tools as you launch, run and grow your business. While a good place to start, these articles should not take the place of personalized advice from professionals. As our lawyers would say: “All content on Wave’s blog is intended for informational purposes only. It should not be considered legal or financial advice.” Additionally, Wave is the legal copyright holder of all materials on the blog, and others cannot re-use or publish it without our written consent.

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