IT support invoice template
IT support involves the perfect combination of technical knowledge and great customer service – so you don’t have time for administrative tasks, like invoicing, that get in the way of providing your expert service. We have a great selection of clean and elegant invoice templates designed especially for IT support professionals. Available in Word, Excel, PDF, Google Docs, and Google Sheets, these easy-to-use templates will help you bill your clients with ease for your hard work and IT expertise.
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Choose the best invoice template for your IT support business
IT support
You do it all – from hardware repairs, to operating system upgrades, and help desk assistance – so make sure your invoice reflects all you do with this customizable invoice template. Add lines to bill for all the incredible work you’ve done.
Computer repairs
Don’t waste your technical skills on invoicing. Your customers have computers that need fixing! This free invoice template is also the right fix to help you get paid promptly and properly for your expertise.
Software development
You know how to develop the right software solutions for your clients – that doesn’t mean you need to have the same invoicing expertise. This invoice template is the solution you need to bill for your skill and expert services.
You know how to develop the right software solutions for your clients. Make sure you get paid properly for your work. This software invoice template is the solution you need to bill for your skill and expert services.
Retainer or contract services
Download, customize, and send this invoice to your contract clients, or to the companies that hire your IT support services on retainer. It can be modified for any time period, with extra lines to fill in specialized services.
Download, customize, and send this retainer invoice to your contract clients, or to the companies that hire your IT support services on retainer. It can be modified for any time period, with extra lines to fill in specialized services.
Web development
You are a master web developer, so use this masterful invoice to bill for all your hard work. From design, content, and security, to special features – this free invoice template captures it all.
Help clients build their websites? Use this web development invoice template to bill clients for all your hard work. From design, content, and security, to special features – this free invoice template captures it all.
Alternatives to using IT support invoice templates
Make your IT support business a success by finding out more about what Wave can offer you. Save time and take administrative work off your hands by trying our free automated invoicing and powerful accounting.
Why IT support professionals should send great invoices
As an IT support expert, your projects can range from helping debug a computer, to creating a whole new operating system.
You supply extremely specialized knowledge and expertise, but your invoice needs to describe what you do in a clear, simple way so your clients understand exactly what they are being charged for.
You provide impressive IT support that makes your clients’ lives and businesses run smoothly – make sure your invoices look polished and professional to reflect your expertise.
Once you've downloaded your free invoice template, you'll need to customize it to fit your specific business. Here are the 10 key things to include on your invoice:
- Title and Description: Name the project and briefly describe what type of work your client is being invoiced for.
- Company Details: Add your company name, address, phone number, and logo to the top-right corner.
- Customer Details: Under "Bill To", add your customer's name, address, and contact information.
- Invoice Number: Include a unique invoice number to help you track down this invoice in the future. You can format this based on sequence and customer. For example, if you're sending your very first customer their first invoice, the invoice number could be 001-001.
- Dates: Include the date when your invoice has been issued and the date when payment is due.
- Line Item: Add individual line items for each unique good or service you provided. For each line item, include a brief description, quantity, individual unit price, and total price.
- Subtotal: Add up the subtotal of your goods or services, before tax has been applied.
- Tax: Indicate the tax rate applied to the subtotal. This is legally required to provide on invoices, and your rate may differ depending on where you run your business.
- Total: Outline the total amount due from the customer, after tax.
- Notes: Include any additional info your customer should know, including terms of service and payment terms (for example, payments are due 30 days after the invoice has been issued).
What should be included on an invoice for IT support professionals
Make your invoices as professional and effective as the IT support you provide. Get paid properly and on time for your expertise by incorporating these steps into all your invoices.
- Look through our great variety of specialized IT support invoice templates in different designs and colors
- Download the template you like in your preferred format – Word, Excel, PDF, Google Docs, or Google Sheets. It’s fast and it’s free!
- Add in your business name, phone number, email address, and other contact information. If you specialize in IT support for a particular industry, add that in here as well
- Apply your logo, website address, and other great IT graphics
- Insert your client’s name and up-to-date contact information
- Generate a unique invoice number and add it in
- Insert the invoice date and the payment due date
- List all the services you provided, such as help desk support, programming, and problem-solving, along with descriptions and the cost for each
- Customize the format by adding lines to include any special features you supplied, such as security and bug fixing
- If you are including a special discount, add a line explaining the reason for the discount so your client knows you are giving them extra value
- Calculate the total price of your IT support, including applicable tax, and insert the total at the bottom
- Include payment terms, including the many payment methods you accept
- It’s a good business practice to add a personal line at the end to say “Thank you for the business,” or to include a note about how much you enjoyed working with the client. It could help you gain repeat business!
- Save a copy – and send the invoice to your client
When is the right time to send an invoice to your IT support clients?
Depending on the scope of your IT support work, you could invoice on completion if it’s a small project, or request partial or even full payment up front if it’s a long, time-consuming assignment. This isn’t unreasonable, as you are running your own business and need to keep the revenue flowing in while you are working for the client.
One option is to ask for a percentage of the estimated cost up front, with the remainder on completion – or you can offer to send in monthly invoices.
Whatever payment cadence you choose, make sure it’s clearly noted on each invoice, and clarify what portion of the final ‘cost’ has been paid to date.
Handy invoicing tips for IT support professionals
Keep a numbered record
Include a ‘payment due’ date
Include up-to-date contact information
Accept a variety of payment methods
Free Invoice Template vs. Wave Invoicing Software
