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Wave Payments Terms of Service – Canada

Wave Payments Terms of Service – Canada

Effective as of: April 20, 2025

Hi! Congratulations on being the sort of person who reads Terms of Service. We applaud you. Below, you’ll see the Terms to which you must agree if you’re going to use Wave’s payment services. Our lawyers wrote that, and that’s the stuff that counts. We’ve also provided some plain language wording—how we’d explain it to someone who didn’t have the time to read and digest the whole thing. We hope it helps you make sense of this document so that you can understand what you’re consenting to. Thanks for joining the Wave community.

Required Regulatory Disclosures

We are required by financial regulators to provide you with a summary of the key elements of this Agreement and a disclosure of our Fees. This information is described in more detail in the body of the Agreement.

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Summary Of The Key Elements Of The Agreement

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Cost Per Transaction Disclosure

All rates are in Canadian dollars (CAD). The Card Present and Card Not Present rates are the same.
Card Not Present means that the card is not electronically read by an electronic card reader and the card information is manually key entered (ex. online payment). Card Present means that the physical card is read with a point-of-sale terminal.

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Disclosure of Fees

Wave will provide the Service to you at the rates and fees (“Fees”) described in the Cost Per Transaction Disclosure, the Pricing Page, which is incorporated into this Agreement, and as set out below. The Fees include charges for transactions (such as processing a payment) and for other events connected with your Wave Payments Account (such as handling a disputed charge). You agree to pay our Fees for the use of the Service. The Bank withholds these Fees from amounts due to you from your payment transactions, and the Bank remits such Fees to us. These Fees are netted by the Bank against other funds due to you or debited by the Bank from your Settlement Account or your Designated Merchant Bank Account.
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For US Businesses

Wave Advisors If you use our Wave Advisors professional services, these terms apply.

Wave Payments If you use Wave Payments, these terms apply.

Wave Payments Customers If you’re paying an invoice through Wave’s platform, these terms apply.

Wave Payroll If you use Wave Payroll, these terms apply.

Wave Subscription Services If you subscribe to Wave’s Pro Plan or receipt scan feature, these terms apply.

Developer API Including but not limited to developer.waveapps.com, api.waveapps.com.

Stripe If your processing of credit card payments is powered by Stripe, you’re bound by their Terms of Service.

For Canadian Businesses

Wave Advisors If you use our Wave Advisors professional services, these terms apply.

Wave Payments If you use Wave Payments, these terms apply.

FCAC Complaint Policy - If you have a complaint with respect to the Code of Conduct for the Payment Card Industry in Canada, please review our policy.

Wave Payments Customers If you’re paying an invoice through Wave’s platform, these terms apply.

Wave Payroll If you use Wave Payroll, these terms apply.

Wave Subscription Services If you subscribe to Wave’s Pro Plan or receipt scan feature, these terms apply.

Developer API Including but not limited to developer.waveapps.com, api.waveapps.com.

Stripe If your processing of credit card payments is powered by Stripe, you’re bound by their Terms of Service.

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